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  1. Is it really free to Join Cupid?
  2. Can I be sure that my personal details will remain confidential?
  3. I've forgotten my login details. How do I find them?
  4. Why must I set up a profile to use the site?
  5. How do I set up my Profile?
  6. How do I change my profile?
  7. Can I pause my profile so it will be invisible to other members?
  8. How do I include a photo with my ad?
  9. What is the difference between Public and Private photo galleries?
  10. How do I receive messages from other members?
  11. How can I send messages to other members?
  12. Can I delete my account?
1. Is it really free to Join Cupid? Whats the catch?
Joining and posting your profile is free. If you wish to contact other members you will need to upgrade your membership. We decided to charge a small membership fee to stop spammers sending unwanted messages to our members. Our pricing policy is very flexible and competitve.
2. Can I be sure that my personal details will remain confidential?
Yes! We will never give your details to other members or use your details for any purpose without your permission.
3. I've forgotten my login details. How do I find them?
Easy! Just click on the Forgotten Password link, complete the simple form and we'll mail them to you. If you still have a problem, please contact us.
4. Why must I set up a profile to use the site?

You can search the site without setting up a profile. To view full member profiles you need to become a member and set up a profile.

5. How do I set up my Profile?
If you are not yet a member, start by joining Cupid Australia for free. If you're already a member, just click on Create New Profile on the left navigation menu.
6. How do I change my profile?
Click on "Update My Profile" link and follow the edit instructions
7. Can I pause my profile so it will be invisible to other members?
Yes. Go to "Preferences" under "My Account" section on the left navigation menu and check "Profile Paused" checkbox.
8. How do I include a photo with my ad?
To upload a photo of yourself to be included with your profile, first you must ensure that you have your photo stored as a .jpg image in your computer. After logging in, click on the "Add new photos" link. Use the browse window to find the scanned image in your personal computer, then once you have found the image press upload. You can upload up to 20 pictures in Private and Public photo gallery.
9. What is the difference between Public and Private photo galleries?
All photos in Public photo gallery are displayed on your profile and visible by other members. Private photo gallery is hidden to other users unless you give them access by selecting "Allow this user to see my private gallery" checkbox on Send Message page.
10. How do I receive messages from other members?
It is possible to receive unlimited messages from other Cupid Members. After a member has found your profile, if they wish to make contact, they then type their message in the box provided and press the 'Send' button. The message is then stored in your Inbox folder and notification is sent to your email address you have provided during registration
11. How can I send messages to other members?
Onces you have created your profile and its approved the "Send Message" button will appear at the top of all other members' profile pages. Click on this button and follow the prompts.
12. Can I delete my account?
Yes. Click on "Cancel My Account" link and follow the prompts.
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